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Guide to Ayrshire and Burns County

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Stair Inn - your questions answered

Here is some useful information about the inn which should help answer most frequently asked questions by guests. If you do not see what you need here, just contact us.

Arrival and departure
Accommodation is normally available from 2 pm on the day of arrival. If guests arrive prior to this time they are welcome to relax in the lounge or bar until their room becomes available. Departing guests are requested to vacate their rooms by 11 am, however they are welcome to use the public areas after this time.

Late arrival
Unless guests notify reception of late arrival, we reserve the right to relet the rooms after 7 pm

Children
Children of all ages are welcome. Lovely family rooms are available. Charges, when sharing with parents
0<5 free
5<11 50% of adult rate B &B - other meals charged as taken
12<15 75% of adult rate B & B - - other meals charged as taken
Cots and high chairs are available. We do not have baby listening facilities.

Car parking
Free, onsite, lit car parking for up to 20 cars

Car hire
We can arrange car hire from all Scottish airports, and locally from Ayr and Prestwick Airport – contact us

Dietary requirements
We cater for just about any special diets, but advance notice is preferred. Vegetarian options are available at all times in our lounges and restaurant
Please advise the inn of any specific dietary requirements when making your reservation

Dogs
We regret that pets are not permitted in the hotel.

Smoking
Smoking is not permitted anywhere within the inn.

Gratuities
You may reward good service at your discretion

Payment
All major credit cards are accepted. Personal cheques are accepted subject to approval. All cheques require to be accompanied by a valid bank card. We are happy to arrange account facilities for corporate customers

Special occasions – if you’re celebrating one during your stay....we can make it memorable....
Champagne, chocolates, flowers, roses. Some rooms have king sized beds. Celebration cakes, gourmet packed lunches. Scottish, continental or champagne breakfast in bed by arrangement.

Medical and dental
24 local doctor/medical service available nearby. Dentist within 5 miles.

Disabled
Ramp accessible front door. Easy access to public areas. All bedrooms are on the first floor.

Packed and picnic meals
Packed lunch menus are available – must be ordered by 20.00 the previous evening. ‘Gourmet’ packed lunches with champagne, smoked salmon &c are also available – perfect for country sportsmen and ‘away days’.

Valuables
Can be stored in our safe at reception

Communications – email, modem &c facilities
Internet access and email facilities are available by arrangement. Free wi fi is available in public areas.

What is and is not included in price 
All quoted prices are inclusive of VAT at the ruling rate. There is no service charge. Gratuities are at the customers’ discretion
Useful transport numbers and links
Ayr Black Taxis– www.ayrblacktaxis.com 01292 280545 hire taxis, 6 and 7 seaters and minibuses with driver – also driver guide service
Scotrail – www.scotrail.co.uk 
East Coast Trains – www.eastcoast.co.uk
Easyjet – www.easyjet.com
Ryanair – www.ryanair.com 
Citylink coaches – www.citylink.co.uk

Tour desk with ideas for trips and tours
We can help you plan distillery visits, steam railway trips, castle visits and tours, themed day tours, nights at the theatre, nature and heritage trails, guided walks and a host of outdoor and adventure activities on the local estates and surrounding countryside, rivers, and hills.

How to get here
From Ayr take the B743 Mauchline road for 4 miles through Mossblown then turn right onto the B730 and we are 2 miles along this road on the left. Watch out for the little Stair Bridge which is the ‘gateway’ to the inn.

Or from the A70 Ayr to Cumnock road take the B730 and we are 2 miles on the right.

Features at a glance !!!!

Small is beautiful!

6 delightful non–smoking en suite bedrooms

Family friendly 

Free private guest car parking

Delightful cuisine, country pub restaurant style

Alfreso dining and wining in good weather

Great little wine list, superb malt whisky range 

Free wi fi internet access

Cosy bar with real fire

Personally owned and run

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